AMOS Support officer

Sabena Engineering is a leading independent and international aviation solutions provider for civil and military operators. Our capabilities cover the main aircraft types, including Airbus, Boeing, Lockheed, regional and military aircraft and rotor aircraft. With our unique and innovative solutions to both regular and complex needs, Sabena Engineering is all set to grow as a worldwide proximity partner, bringing its expertise wherever needed.

Sabena Engineering & SABCA are part of a unique industrial ecosystem in the Belgian aerospace industry which is owned by Sabena Aerospace (holding company) and by the Société Fédérale de Participations et d’Investissements (SFPI/FPIM).

Are you ready to join us?

Your Main Responsibilities:

• Being part of the AMOS support team as super key user.
• Assist the users with their day to day support needs.
• Trouble shoot system functionalities errors and report to provider(s).
• Test the new system releases.
• Liaise with providers and customers for support, development, migration & interface.
• Analyze and recommend system and parameter improvement.
• Analyze data quality and alignment with concerned stake holders.
• Develop customized reports.
• Perform data migration.
• Create and maintain business processes and system working instructions.
• Make and perform training to end-users.
• Participle or lead system development projects.

Your Profile :

• Degree in engineering or IT or equivalent experience in a similar operational environment.
• Experience in airlines or MRO industry is an asset.
• Knowledge of aircraft maintenance process and regulation is an asset.
• Previous experience with AMOS as end-user, preferably as key-user or super key-user.
• Strong analytic skills.
• Exceptional communication skills and the ability to connect with individuals.
• Proficiency in coordinating meetings, problem-solving and critical thinking abilities.
• SQL knowledge is an asset.

Our Offer :

• Join the Sabena Engineering family, which is passionate about aviation and fully dedicated to its success. Within our organization, everyone contributes to our target to meet our customers’ needs, with their own expertise and their responsible behaviour.
• You will receive relevant training related to the use and improvement of the AMOS software.
• Have the great opportunity to contribute with us to bringing aviation expertise wherever needed.
• Benefit from a competitive package and develop your skillset to contribute to the company’s success.